Website navigation is a breeze at #Helpling. In just 3 steps, you will have an insured and trusted cleaner to turn your home sparkling clean! Check out the steps on booking a cleaning service with them:
You will then receive an email confirmation on your booking, and another when they have found a suitable candidate for your home.
I had an Indonesian live-in maid for 6 years when my kid was young. But as he grew up, there was no need for a full-time maid anymore. Hence, I was really looking forward to the day to have someone coming in to clean my home again.
I'm not sure about your country, but there's a current trend in Singapore with many youngsters moonlighting as part-time cleaners. Gone are the days with middle-aged aunties coming to your home for cleaning services. Now, there is a new breed of part-time cleaners as young as 20s signing up due to their attractive pay and flexible work arrangement. The job typically pays about SGD 16 an hour!
Well, I had a young cleaner who turned up at my doorstep to help me with my cleaning that day. As he is holding a full-time day job on top of this part-time cleaning to supplement his income, I will be using a fictitious name and blurring out some of his photos to protect his privacy. Let's refer him as Bobby and check out what's going on behind the scene!
I was actually expecting to see a cleaner arriving in Helpling's uniform as featured on their site, so I was a bit surprised to see Bobby turning up in his own attire. Although it will be wonderful to have a professional cleaner coming to your home in uniform, that's not a big issue as long as he can provide me with a good service, isn't it?
Bobby has great personality. He is very professional and knowledgeable, and provided a superb service. Do not under estimate this young chap cause he knows his cleaning products better than I do! As I am only using those multi-cleaning detergents for my bathrooms, Bobby had suggested that I buy the CIF brand to clean my bathrooms, saying it is especially great for cleaning toilet bowls. Boy, was I impressed!
What I like most about the site is using the Helpling's CLEANING TIME CALCULATOR. For 1st-time users who have no idea how much time is needed, this widget comes in real handy. For my case, the estimated time needed to clean the entire home with 3 bedrooms + 3 bathrooms is 4 hours. If windows cleaning is needed, an additional hour is required. I found this pretty helpful actually.
Overall, I had a pretty satisfactory experience with Helpling Singapore. It is also about engaging a cleaning service with a peace of mind. All cleanings with Helplings are backed by a public liability insurance policy of up to $1 million, and the policy is underwritten by one of the largest general insurance providers in the world. This covers damage to property caused by their cleaning partners, among others.
Customer satisfaction is very important to Helpling. If you are not happy with the cleaning result, please feel free to contact their customer service line! You will also receive a feedback email after your cleaning has been completed where you can rate your cleaner.
So What Is The Rate Like?
All cleanings are charged at a flat rate of SGD 20/hr with no additional or hidden fees.
Win 2 Hrs Home Cleaning Service With Helpling In 5 Cities now! Thank you so much Helpling, for the wonderful cleaning service!